Pre-press
Q1. Can I send files through the Internet?
Q2. Can you support multilingual document?
Q3. What software do you support?
Q4. How can I get the quotation of your pre-press service?
Q5. Do you support Mac or PC?
Q6. What image format should I provide for print?
Q7. Is there a formula that can represent the relationship between Resolution and Megabytes?
  Digital Printing
Q8. How can I benefit from digital printing?
Q9. What are the media ranges available for us?
Q10. How big can an image be printed?
Q11. What is the maximum resolution your printer can reach?
Q12. Can I print an image directly onto rigid materials by using digital printing?
  Others
Q13. What should I provide before proceeding the event production?
Q14. What are the terms of payment?
Q15. Do you have company brochure and samples? How can I get them?
Q16. How can I get your news updates?
Q17. Is delivery charge included in the quotation?
  Pre-press
Q1. Can I send files through the Internet?
   

You can send your files to us via email or FTP. If the file size is below 5M , please send it by email. If the file size is over 5M , please send it via FTP.   

 

Q2. Can you support multilingual document?
   

We can handle multilingual documents in English, Chinese (traditional & simplified characters), Japanese, Korean, French, German and Spanish, etc. We strongly suggest you to convert the final artwork to path if you are not sure whether we support the language required.  

 

Q3. What software do you support?
   

We can support all file formats - Photoshop, Illustrator, Freehand, Pagemaker, QuarkXpress in different versions.  

 

Q4. How can I get the quotation of your pre-press service?
   

You can ask for a quote by sending us the details of your job via fax (852) 2897-2145, email (info@standardchans.com) or call our Customer Services at (852) 2558-0127. Our staff are on hand to serve your particular needs.  

 

Q5. Do you support Mac or PC?
   

We can handle files from desktop PC, Apple Macintosh and all postscript compatible documents.  

 

Q6. What image format should I provide for print?
   

The file formats we generally support are JPG, TIF and EPS. As all our output devices support CMYK only, please transform your files to CMYK mode instead of RGB mode.  

 

Q7. Is there a formula that can represent the relationship between Resolution and Megabytes?
   
File Size File Resolution Megabytes Required
Original size 40dpi Width (inch) x Height (inch) x 0.007
Original size 60dpi Width (inch) x Height (inch) x 0.015
Original size 80dpi Width (inch) x Height (inch) x 0.025
Original size 100dpi Width (inch) x Height (inch) x 0.04

  Digital Printing
Q8. How can I benefit from digital printing?
   

Fast - you will have your job printed in fast production time.
Economical - print exact quantity you require, no excess storage and save money.
Flexible - suitable for short run, fast turnaround jobs and prints with various versions.  

 

Q9. What are the media ranges available for us?
   

We have a wide range of imported materials available to cater for your different needs. Our media range includes bond paper, vinyl banner, perforated SAV, SAV (removable or permanent), Yupo, canvas etc.  

 

Q10. How big can an image be printed?
   

There is no limitation for digital printing to print in length, but the maximum width is 3 meters. If the size required exceeds the limit, we will print your job in separate sections and solder finally.  

 

Q11. What is the maximum resolution your printer can reach?
   

Our advanced digital printers allow us to print at up to 2,100 dpi. However, we don't recommend you to print at such a resolution because it is rather time-consuming and the quality produced is similar with that at lower resolution.  

 

Q12. Can I print an image directly onto rigid materials by using digital printing ?
   

Our flatbed digital printing technology can print on different rigid materials such as glass, metal sheet, wooden board, acrylic sheet as well as wallpaper with full accuracy. It can create a series of textures and special printing effects which takes printing into the third dimension.  

 

  Others
Q13. What should I provide before proceeding the special event production?
   

You are required to provide the information in detail such as location (station), size, quantity, installation, launch date and dismantling date. Our project consultants will accompany you to have on-site visit and give you professional advice and technical knowledge on the project.  

 

Q14. What are the terms of payment?
    There are 2 methods for payment.
   
  • 30-day term is offered to our regular clients.
  • For new customers, 50% deposit is required before the production begins; the balance should be made by C.O.D  

 

Q15. Do you have company brochure and samples? How can I get them?
   

Our company brochure and samples are always available to client. Simply get into Contact Us and fill in Enquiry Form, our Customer Service will contact you immediately upon receipt of your request.  

 

Q16. How can I get your news updates?
   

Simply add your email address to the box shown on the right side of the main page and click "submit", you are entitled to receive our news updates and e-newsletter in the future.  

 

Q17. Is delivery charge included in the quotation?
    Our quoted price includes local delivery charge only and extra transportation fee is required for any overseas delivery.