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Digital
Printing |
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Q8. |
How can
I benefit from digital printing? |
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Q9. |
What are
the media ranges available for us? |
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Q10. |
How big
can an image be printed? |
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Q11. |
What is the maximum resolution your printer can reach? |
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Q12. |
Can I print an image directly onto rigid materials by using digital printing? |
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Others |
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Q13. |
What should
I provide before proceeding the event production? |
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Q14. |
What are
the terms of payment? |
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Q15. |
Do you
have company brochure and samples? How can I get them? |
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Q16. |
How can
I get your news updates? |
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Q17. |
Is delivery
charge included in the quotation? |
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Pre-press |
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Q1. |
Can I send files through the Internet? |
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You can send your files to us via email or FTP. If the file size is below 5M , please send it by email. If the file size is over 5M , please send it via FTP. 
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Q2. |
Can you support multilingual document? |
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We can handle multilingual documents in English,
Chinese (traditional & simplified characters), Japanese, Korean,
French, German and Spanish, etc. We strongly suggest you to
convert the final artwork to path if you are not sure whether
we support the language required. 
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Q3. |
What software do you support? |
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We can support all file formats - Photoshop,
Illustrator, Freehand, Pagemaker, QuarkXpress in different
versions. 
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Q4. |
How can I get the quotation of your pre-press
service? |
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You can ask for a quote by sending us the details of your job via fax (852) 2897-2145, email (info@standardchans.com) or call our Customer Services at (852) 2558-0127. Our staff are on hand to serve your particular needs. 
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Q5. |
Do you support Mac or PC? |
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We can handle files from desktop PC, Apple
Macintosh and all postscript compatible documents. 
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Q6. |
What image format should I provide for print? |
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The file formats we generally support are
JPG, TIF and EPS. As all our output devices support
CMYK only, please transform your files to CMYK mode
instead of RGB mode. 
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Q7. |
Is there a formula that can represent the
relationship between Resolution and Megabytes? |
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| File Size |
File Resolution |
Megabytes Required |
| Original size |
40dpi |
Width (inch) x Height (inch) x 0.007 |
| Original size |
60dpi |
Width (inch) x Height (inch) x 0.015 |
| Original size |
80dpi |
Width (inch) x Height (inch) x 0.025 |
| Original size |
100dpi |
Width (inch) x Height (inch) x 0.04 |
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Digital Printing |
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Q8. |
How can I benefit from digital printing? |
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Fast - you will have your job printed in fast
production time.
Economical - print exact quantity you require, no excess storage
and save money.
Flexible - suitable for short run, fast turnaround jobs and
prints with various versions. 
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Q9. |
What are the media ranges available for us? |
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We have a wide range of imported materials available to cater for your different needs. Our media range includes bond paper, vinyl banner, perforated SAV, SAV (removable or permanent), Yupo, canvas etc. 
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Q10. |
How big can an image be printed? |
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There is no limitation for digital printing
to print in length, but the maximum width is 3 meters. If
the size required exceeds the limit, we will print your job
in separate sections and solder finally. 
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Q11. |
What is the maximum resolution your printer can reach? |
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Our advanced digital printers allow us to print at up to 2,100 dpi. However, we don't recommend you to print at such a resolution because it is rather time-consuming and the quality produced is similar with that at lower resolution. 
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Q12. |
Can I print an image directly onto rigid materials by using digital printing ? |
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Our flatbed digital printing technology can print on different rigid materials such as glass, metal sheet, wooden board, acrylic sheet as well as wallpaper with full accuracy. It can create a series of textures and special printing effects which takes printing into the third dimension. 
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Others |
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Q13. |
What should I provide before proceeding the
special event production? |
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You are required to provide the information
in detail such as location (station), size, quantity, installation,
launch date and dismantling date. Our project consultants
will accompany you to have on-site visit and give you professional
advice and technical knowledge on the project. 
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Q14. |
What are the terms of payment? |
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There are 2 methods for payment. |
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- 30-day term is offered to our regular
clients.
- For new customers, 50% deposit is required
before the production begins; the balance should be made
by C.O.D

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Q15. |
Do you have company brochure and samples?
How can I get them? |
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Our company brochure and samples are always
available to client. Simply get into Contact Us and fill in
Enquiry
Form, our Customer Service will contact you immediately
upon receipt of your request.
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Q16. |
How can I get your news updates? |
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Simply add your email address to the box shown
on the right side of the main page and click "submit", you
are entitled to receive our news updates and e-newsletter
in the future. 
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Q17. |
Is delivery charge included in the quotation? |
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Our quoted price includes local delivery charge only and extra transportation fee is required for any overseas delivery.
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